![]() ‘We knew that if we made those last minute time slots available on our website, and people can book them, the doctor would be happier because the time doesn’t go to waste and the patient is happier because they can see the doctor much faster.’ ![]() And the problem with connecting with doctors is only going to get worse because a lot of primary doctors are retiring.’ĭoctors’ offices frequently have no shows or cancellations, but ZocDoc can make sure those appointments don’t go to waste, Kharraz said. Philly is an interesting city because the wait time is even more – about 27 days. When you’re sick you need to see someone quickly, but nationwide, we found that the average wait time is 21 days to see a doctor, between making an appointment and actually seeing a doctor. ‘We are growing as quickly as we can while keeping the quality, and now we cover roughly 30 percent of the country at this point and expect to cover the entire nation in the next 18 months. ‘Initially we were focused on only offering the service in New York and doing it right, and for the first two years, that’s where we operated,’ noted Kharraz. Since then it’s expanded to 15 other cities – most recently Philadelphia – as it’s integrated hundreds of doctors into its software system and fortified its sales force. ![]()
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